Privacy Policy
At Yonsei Chiropractic, your trust is our most valuable asset. This policy describes how we handle data with transparency and integrity.
Information We Collect
We collect information you provide directly to us through our appointment request forms, including your full name, phone number, and any message you choose to include. We also automatically collect certain technical information through our website service providers, such as your IP address, browser type, operating system, and the pages you visit.
Sensitive Health Information
When you use our contact forms, you may choose to provide information about your symptoms or medical history. We treat this information with extreme care. However, please be aware that standard website forms are not intended for transmitting sensitive medical records. We use this information solely to facilitate your initial consultation and appointment scheduling.
How Your Data is Used
We use your information to: (1) Respond to your inquiries and schedule appointments; (2) Improve our website's performance and accessibility; (3) Maintain the security of our site; and (4) Comply with legal obligations. We do not use your data for automated profiling or marketing without your explicit consent.
Third-Party Sharing & Vendors
We do not sell your personal information. We share data only with trusted service providers who help us operate our website: (1) Google (Maps, Fonts, and CDN) to provide essential site features; (2) Vercel for web hosting and infrastructure; and (3) Legal authorities if required by a valid subpoena or court order.
AI and Automated Processing
Yonsei Chiropractic does not use Artificial Intelligence (AI) or automated decision-making systems to process your personal data or make clinical determinations based on your website interactions.
Children's Privacy
While we provide chiropractic care for children under the supervision of parents or guardians, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
International Data Transfers
Our clinic and website are based in the United States. If you are visiting from outside the U.S., please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Data Retention & Security
Form submissions are retained as part of your potential patient record in our clinical communication systems. Website cookies and preferences are stored for 365 days. We implement industry-standard security measures, including SSL/TLS encryption, to protect your data during transmission.
Control Your Data
You have the right to review, update, or request the deletion of any information we hold. For privacy requests, please contact us at (213) 381-5500 or email yonseichiropractic@gmail.com.